Account verification (KYC) at GSB
What GSB may ask to confirm your account in Uganda and when it is worth doing it.
Play at GSB →GSB in Uganda ties your account to your registered MTN or Airtel mobile number, and your SIM must be registered in your own name. As a licensed operator it may confirm your identity before a withdrawal, so verify early to avoid payout delays.
What you need to verify
- GSB ties your account to your registered MTN or Airtel Uganda mobile number.
- Your SIM must be registered in your own name, which links your identity to the account.
- As a licensed operator, GSB may confirm your identity before processing a withdrawal.
- Verifying early means your first withdrawal is not held up for checks.
Frequently asked questions
Does GSB require verification?
Your registered SIM identifies your account; GSB may confirm your identity before paying out.
When should I verify my GSB account?
Early — so your first withdrawal is not held up for checks.